Common questions
Honest answers to what people usually ask before getting in touch.
It depends entirely on scope — a simple site is very different from one with bookings, payments, or custom features. Rather than quote a generic number that won't apply to you, tell me what you need and I'll give you a clear, honest quote.
Timelines vary with complexity — a small site might take days, while custom software with integrations takes longer. You'll get a realistic timeframe as part of the initial plan, before work starts.
Both. Whether you're a sole trader, a small team, or a larger business, the same process applies — understanding what you need before building it.
Yes — fixes, updates, and improvements to software you already have, even if Blackwell didn't originally build it. I'll review it honestly first and let you know what's realistic.
In most cases, yes — connecting new tools to the software you already use is a core part of the service. Send over details of what you're working with and I'll confirm what's possible.
Yes — support doesn't end at delivery. Ongoing help is available for fixes, small changes, and keeping things running smoothly.
Yes — this is the core of what Blackwell does. If it's genuinely outside what can be delivered well, you'll be told that upfront rather than after you've paid for it.
Use the contact form or email hello@blackwellsoftwaresolutions.co.uk with a brief description of what you need — you'll hear back within 24 hours.