Straight answers before a project starts.

You can explore short, illustrative previews of Blackwell Accounts, Site Proof and Product Compliance Cloud on this website. They use fictional records so you can get a feel for the workflows. The software is still in development. Contact Blackwell to discuss a product and its availability.

It depends on the number of pages, content, integrations and level of design involved. After a short conversation, Blackwell provides a written quote with the work and assumptions set out clearly. Where possible, website projects are quoted as a fixed scope rather than an open ended hourly bill.

A focused small business website can often be completed in a few weeks once the content and decisions are available. Larger sites and custom features take longer. Your proposal will include a realistic timescale and the points where feedback is needed.

Not necessarily. Blackwell can help structure and write the website copy from a conversation about your business. Existing photography can be used if it is suitable. If new professional photography would materially improve the result, that will be recommended before the project is agreed.

Yes. If the underlying site is sound, focused improvements may be the better investment. Blackwell can review clarity, mobile behaviour, accessibility, performance and the enquiry journey, then recommend the highest value changes.

The project setup will state who controls the domain, hosting and service accounts. Wherever practical, important business accounts should be held in your name with Blackwell given appropriate access. This avoids unnecessary lock in and makes handover clearer.

It is a tool built around a particular workflow or product need. Examples include an internal job tracker, client portal, structured assessment, reporting dashboard or an early version of a product idea. The aim is not to build something enormous. It is to solve the right problem cleanly.

Often, yes. If the systems provide a suitable and permitted way to connect, Blackwell can explore automating routine movement of information, notifications or reports. Feasibility and any third party costs are confirmed before work begins.

You receive the agreed files, access and practical handover information. A support or maintenance arrangement can be included where ongoing updates, monitoring or small changes would be useful. It is optional unless a specific service depends on it.

The proposal or contract will make this clear. Your business data remains yours. Blackwell normally retains reusable underlying methods and components while granting the licence needed to use the delivered product. Exclusive ownership or a full transfer can be discussed and quoted separately where required.

Blackwell is based in Scotland and works remotely with businesses across the UK. Project reviews and support can be arranged online.